Privacy Policy — SAIG

Privacy Policy for SAIG field service software operated by SAIG Inc.

Last Updated: July 20, 2026

Privacy | Terms | Security & Trust

INTRODUCTION

SAIG commits to strong and transparent privacy practices. Please read this Privacy Policy carefully. By using or accessing the Service (defined below), you acknowledge that you have read, understood, and agree to be bound to all the terms and conditions of this Privacy Policy, and the "Terms of Use" or other customer agreement between you and SAIG that is applicable to the particular Service you are using or accessing (collectively, "User Agreements"). If you do not agree to this Privacy Policy and the applicable User Agreement, please exit, and do not access or use the Service. We have kept this simple for your understanding, but if you're not familiar with terms like "cookies" or "IP addresses," feel free to contact us. Your privacy is really important to us, so whether you're new to SAIG or a long-time user, please take the time to get to know our practices. Click on any of the links below to go straight to one of the following sections:

We provide hosted logistics software-as-a-service solutions to logistics, transportation, moving, fleet based, and service delivery companies (herein known as "logistics companies") via the web and mobile devices. This Privacy Policy ("Privacy Policy") sets forth the privacy practices of SAIG Inc. and its current and future SAIG Affiliates (collectively, "SAIG") for all SAIG software and applications (including, without limitation, mobile software and applications) (collectively, the "Software"); the SAIG websites located at saigtech.com and any other SAIG websites or services that link to this Privacy Policy, (collectively, the "Websites"); and all other SAIG products or services provided or otherwise made accessible on or through the Software or the Websites or that otherwise link to or reference this Privacy Policy. The Software, the Websites, mobile apps and any other SAIG products or services that link or refer to this Privacy Policy are collectively referred to as the "Service."

This Privacy Policy describes how SAIG collects, discloses, stores, transfers, and uses information that could individually identify our users ("Personal Data") in connection with our Service. All SAIG account holders such as logistics, transportation, moving, fleet based companies, or service providers that use SAIG, or all other users of SAIG must comply with all aspects of this privacy policy including all end user requests, and must email SAIG all requests at info@saigtech.com within 48 hours of receiving any requests. This Privacy Policy does not apply to the practices of third parties, as explained in more detail below. In this Privacy Policy, "we," "us," "our," and other similar references mean SAIG, "you" and "your" and other similar references mean any user of the Service including customers of SAIG account owners (such as logistics companies and their customers managed by the SAIG system), and "SAIG Affiliates" means any parent, subsidiary, member, officer, director, employee, agent, or contractor of SAIG or any entity under common control with SAIG. This policy applies (i) immediately to new users who use or access the Service on or after the Effective Date and (ii) on the Effective Date to users who use or access the Service before the Effective Date. Please contact us if you have any questions or comments about our privacy practices. You can reach us online at info@saigtech.com.

TRANSFERS OF PERSONAL DATA

The Service is hosted and operated in the United States ("U.S."), with development, support and maintenance operations that may occur in other countries, through SAIG and its service providers. If you do not reside in the U.S., laws in the U.S. (and other countries) may differ from the laws where you reside. By using the Service, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to SAIG in the U.S. and will be hosted on U.S. servers, and you authorize SAIG to transfer, store, host and process your information to and in the U.S., and possibly other countries. For transfers from the European Economic Area, United Kingdom, or Switzerland, we rely on the European Commission's Standard Contractual Clauses and, where applicable, the EU-U.S. Data Privacy Framework. A copy of the Standard Contractual Clauses can be obtained at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32010D0087. See also our Security & Trust page for our current sub-processor list.

EU PERSONAL DATA

If you are located in the EU, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the "GDPR") related to your Personal Data, as further described below. SAIG will be the controller of your Personal Data processed in connection with the Service, unless you access the Service through an API account, or other SAIG account that is controlled by a third party (e.g. your employer).

ARTIFICIAL INTELLIGENCE AND AUTOMATED SYSTEMS

As part of our commitment to efficiency, SAIG utilizes Artificial Intelligence (AI), Machine Learning (ML), and AI Agents to power our services.

AI Processing and Data Usage

We use personal information and user-generated content to operate and improve our AI-driven features. This includes:

• Prompt and Input Processing: Our AI models process the data you provide (inputs) to generate relevant outputs, recommendations, or automated actions.
• Model Improvement: We do not use your identifiable inputs to train third-party foundation models. AI provider APIs are called only to fulfill your in-app requests. We may use de-identified or aggregated usage statistics to improve SAIG's own product features.
• AI Agents: Our autonomous AI agents may perform tasks on your behalf (e.g., scheduling, data retrieval, or workflow automation). These agents only access the data strictly necessary to fulfill the specific task assigned.

Automated Decision-Making (ADMT)

We use automated systems to analyze business performance, suggest logistics routing, prioritize leads, and generate content recommendations.

• Human-in-the-Loop: While our systems provide high-level insights, significant decisions that carry legal or financial weight are designed to include human oversight.
• Right to Opt-Out: You have the right to opt-out of profiling or automated decisions that significantly affect your user experience or legal standing.

AI Integrations and Third-Party Providers

SAIG integrates with third-party AI model providers (such as OpenAI, Google, or Anthropic) via API.

• Data Transfers: When you interact with AI-powered features, your inputs may be transmitted to these third parties via API to generate responses. We configure provider accounts to minimize data retention where supported. Contact us for information about Data Processing Addendums (DPAs).
• Provenance and Labeling: In accordance with the California AI Transparency Act, content significantly generated or modified by our AI systems may include metadata or digital watermarking to identify its synthetic origin.

Your Rights and Choices (AI)

In addition to standard data rights (Access, Deletion, Correction), users of SAIG in 2026 have specific rights regarding AI:

• The Right to Explanation: You may request information regarding the logic used by our AI systems to produce specific outputs or recommendations affecting you.
• Data Deletion in AI: While we honor requests to delete personal data from our active databases, please note that data already embedded into the trained weights of a Large Language Model (LLM) may be technically impossible to extract. In such cases, we ensure the data is no longer used to identify you or influence your specific profile.

NOTICE OF WHAT INFORMATION WE COLLECT AND HOW WE USE IT

Types of Personal Data We Collect

SAIG collects Personal Data about you when you provide it directly to a logistics company that is using SAIG, when third parties such as our business partners (e.g. companies with whom we integrate our Service), service providers (such as our payment service providers) provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Service. We collect the following Personal Data from you in connection with the Service:

• Contact Information: Information we collect to identify or contact you, we collect typical "logistics information" such as your first and last name, pick-up physical address, drop-off physical address, email address, and telephone number. For example, this is the basic information that we collect when you request for logistics services from a logistics vendor that uses SAIG.
• Financial Account Information: Information that you provide in connection with your purchase of the Service (or a purchase made through the Service), including credit card number, credit card expiration date, credit card verification code, bank account number, bank account title, bank name, branch location, and routing number. SAIG passes this payment information through to payment processors such as stripe, and does NOT store any payment information. You must only provide us with Financial Account Information for accounts and credit cards that you have the lawful right to access.
• Transaction Information: Information related to transactions you conduct on the Service, including when you register for a webinar, event or download special content, and your interactions with the Service (for example the functionality you use and the links clicked on the Service).
• User Account Information: Information that identifies you to the Service, such as your user name, email address, password, and IP address. For example, we use this information to authenticate you when you log in to the Service, and use the IP address to help maintain your web session security while using the Service.
• User Content: To the extent that you choose to input Personal Data as part of such content, images, comments, and other content, information, and materials that you post to or through the Service.
• Important Note: Please also do not provide us with any sensitive personal data. For example, do not provide personal health information or personal financial information (except for limited financial data when purchasing the service as set forth above). If this type of data is necessary to make your prototype "come alive", use dummy data instead. Please see our knowledge base for more information and a tool to easily import such dummy data.
• Partner Information: Information that our business partners, such as our content-providing partners, share with us — for example, if you use their services to purchase, preview, and/or otherwise use their content when using our Service.

File Uploads

This policy governs the secure file upload function in SAIG for supporting primary logistics business functions. SAIG File Upload functionality allows users to upload any file from their devices for the purpose of supporting their logistics business. Such files may contain private information and may be shared with third parties for the purpose of eSignature, documentation, and disclosure.

• User Responsibility: Users are solely responsible for the content they upload and must not upload any material that: contains viruses, harmful content, or could damage the platform; includes pornographic, obscene, or unlawful content; violates copyrights, trademarks, or intellectual property rights; infringes on privacy rights or promotes hatred or discrimination; exceeds file size limits or is an inappropriate file type; or contains false or inaccurate information.
• Authorization: Users who upload their own content grant SAIG the authorization to use and display that content for platform provision.
• Ownership: SAIG does not claim ownership or copyright of user-uploaded content.
• Accountability: Users are solely responsible for all content they make available through the platform and should not disclose confidential information.
• Violation: Failure to comply with the privacy policy or SAIG platform's terms of use may result in account termination.

Use of Uploaded Files:

• SAIG does not share uploaded files unless they violate our privacy policy.
• SAIG does not share uploaded files with AI Platforms.
• Users or affiliated parties may share uploaded files with third parties.
• SAIG may review user content but is not obliged to do so.
• SAIG may remove user content at its discretion.
• For intellectual property infringement concerns, contact SAIG support.

Log Data

Information automatically recorded by the Service about how a person uses our Service, such as IP addresses, device and browser type, operating system, the pages or features of our Website or Service to which a user browsed, the time spent on those pages or features, the frequency with which the Service is used by a user, search terms used by a user, the links on the Service that a user clicked on or used, and other statistics. We also collect usage and performance information that is not Personal Data or that we aggregate or de-identify so that it no longer personally identifies an individual. We also associate some data that is not Personal Data with Personal Data. We collect Personal Data when a user (i) creates an account (a "User Account"); (ii) logs into the Service; (iii) interacts with the Service; (iv) uploads or generates User Content; (v) communicates with us; and (vi) responds to a communication or interaction from us.

Unique Identifiers

We use unique identifiers such as cookies, e-mail or your pseudonymized customer ID to track individual usage behavior on our Service, such as the length of time spent on a particular page and the pages viewed during a particular log-in period. Unique identifiers collect information about a user's use of our Service on an individual basis.

Mobile Device Identifiers

Mobile device identifiers are identifiers stored on your mobile device that track certain data and activities occurring on or through your device. Mobile device identifiers enable collection of Personal Data (such as media access controls) as well as non-personally identifiable information (such as usage and traffic data).

Tracking Tools

Tracking Tools collect information such as computer or device operating system type, IP address, browser type, browser language, mobile device ID, device hardware type, the website or application visited or used before or after accessing our Service, the parts of the Service accessed, the length of time spent on a page or using a feature, and access times for a webpage or feature. These Tracking Tools help us learn more about our users and analyze how users use the Service, such as how often users visit our Service, what features they use, what pages they visit, what emails they open, and what other sites or applications they used prior to and after visiting the Service.

Cookies

Like many websites and mobile application operators, we collect certain information through the use of "cookies," which are small text files that are saved by your browser when you access our Service. Cookies can either be "session cookies" or "persistent cookies". Session cookies are temporary cookies that are stored on your device while you are visiting our Website or using our Service, whereas "persistent cookies" are stored on your device for a period of time after you leave our Website or Service. We use persistent cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Service, and how your use of the Service varies over time. We also use persistent cookies to measure the effectiveness of advertising efforts. Through these cookies, we may collect information about your online activity after you leave our Service. For more information on cookies, including how to control your cookie settings and preferences, visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm, https://ico.org.uk/for-the-public/online/cookies/ and http://www.allaboutcookies.org/ and review our Cookie Policy.

Social Media Widgets

Some parts of our Service may include social media features, such as the Facebook "like" button, and widgets, such as the "share this" button. These social media features are either hosted by a third party or hosted directly on our Service. When you use these tools, the party that provides the tool, the third party that operates the social media services, and/or we may receive Personal Data about you. By using these tools, you acknowledge that some information, including Personal Data, from your social media services will be transmitted to us, and that information is therefore covered by this Privacy Policy, and some information, including Personal Data, may be shared with the third party services, and that information is therefore governed by their privacy policies.

Third Party Sources

We may use third-party services, such as open search tools and social networks, to obtain information about you (such as your name or company) and to enrich your personal information by obtaining publicly available information about you, such as your job title, employment history and contact information. We adhere to self-regulatory Principles for online behavioral advertising issued by the Digital Advertising Alliance ("DAA") and the European Interactive Digital Advertising Alliance ("EDAA") (collectively, the "OBA Principles"). More information about the OBA Principles can be found at http://digitaladvertisingalliance.org/Principles and http://www.edaa.eu/european-Principles/.

USE OF PERSONAL DATA

SAIG uses Personal Data to: (i) provide, administer, support and improve our Service to our Account owners; (ii) better understand your needs and interests; (iii) fulfill requests you make; (iv) personalize your experience; (v) provide Service announcements; (vi) protect, investigate, and deter against fraudulent, harmful, unauthorized, or illegal activity and (vii) comply with legal obligations. For example, we use Personal Data to:

• Operate and improve the Service
• Learn more about our users and their internet behaviors
• Target offers to users
• Facilitate communications among and between users and the public in general
• Evaluate eligibility of customers for certain offers, products, or services
• Evaluate the types of offers, products, or services that may be of interest to users
• Provide user support
• Communicate with users regarding support, security, technical issues, commerce, marketing, and transactions
• Facilitate marketing, advertising
• Administer the Service, User Accounts, and transactions with respect to User Accounts
• Enforce our contracts, administering and carrying out our obligations under contracts, and complying with the law
• Publish aggregated data about usage trends, which may be derived from Personal Data
• Complete corporate transactions such as mergers, sales of assets, or bankruptcies

PROCESSING GROUNDS

We will only use your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity, and our "legitimate interests" or the legitimate interest of others, as further described below.

Contractual Necessity

We process the following categories of Personal Data because we need to process the data to perform under our User Agreement with you, which enables us to provide you with the Service. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Service that require such data:

• Contact Information
• User Account Information
• Financial Account Information
• Transaction Information
• User Content

Legitimate Interest

We process the following categories of Personal Data when we believe doing so furthers the legitimate interest of us or third parties:

• Contact Information
• Financial Account Information
• User Account Information
• Transaction Information
• User Content
• Partner Information
• Log Data

Examples of these legitimate interests include:

• Operation and improvement of our business, products, and services
• Marketing of our products and services
• Provision of customer support
• Protection from fraud or security threats
• Compliance with legal obligations
• Completion of corporate transactions

Consent

In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.

Other Processing Grounds

From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

HOW AND WITH WHOM DOES SAIG SHARE PERSONAL DATA?

We share Personal Data with vendors (eg. Movers), third party service providers, and agents who work on our behalf and provide us with services related to the Service. These parties include:

• Third parties who act for us or provide services for us, such as billing and credit card payment processing, maintenance, sales, marketing, administration, support, data enrichment, hosting, and database management services
• Outside professional advisors (such as lawyers and accountants) for purposes related to the operation of our business such as auditing, compliance, and corporate governance
• SAIG Affiliates, including persons or entities that acquire some or all of SAIG or our assets
• Co-sponsors and presenters of webinars and events that you attend.

We also share Personal Data with third party service providers and agents when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:

• Other users (when you use a "share link" to post information publicly, share or comment on content, or as otherwise necessary to effect a transaction initiated or authorized by you through the Service)
• Social media services (if you interact with them through your use of the Service)
• Third party business partners who you access through the Service
• Other parties authorized by you
• The owner and administrator(s) of the Service account that you use, or of the email address that you used to register with the Service (see "Use of Third-Party E-mail Address" immediately below).

We also share Personal Data when we believe it is necessary to:

• Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
• Protect us, our business or our users, or third parties, for example to enforce our terms of service, prevent spam or other unwanted communications and investigate or protect against fraud
• Maintain the security of our products and services

We also share information with third parties when you have given us consent to do so.

USE OF THIRD-PARTY E-MAIL ADDRESS

If you register for the Service using an e-mail address that we recognize to be either a part of a third-party API account for the Service (an "API Account") or a potential API Service purchaser (for example, your employer's) (each, an "E-Mail Holder"), we may provide your name and email address to the E-Mail Holder and their administrator. In some cases, we will also consolidate your account(s) with the accounts of the E-Mail Holder and we provide your E-Mail Holder and their administrator with access to your User Account information and User Content. This may happen when the E-Mail Holder's account is established after you register for your individual User Account. We make these transfers to allow users who are part of a larger organization to take advantage of the special features and security enjoyed by our API Account holders, and in order to help you and your organization comply with its internal security and email usage obligations.

Please note that all accounts for the Service, and all applicable subaccounts (which may include your User Account), are controlled by the account administrator. In certain cases (e.g. when we are aggregating all of the accounts under a current or potential API Account), we will provide you with the ability to opt-out of consolidation with an E-Mail Holder's Account (typically by changing the email address on your account to a non-E-Mail Holder email address). Additionally, when an E-Mail Holder creates an Account, we may notify any individuals already using the Services under an email address with the same company domain as yours so that they can be migrated to your API Account.

BUSINESS TRANSFERS

SAIG may sell, transfer, or otherwise share some or all of its business or assets, including your Personal Data, in connection with a business deal (or the evaluation of a potential business deal) such as a merger, consolidation, acquisition, reorganization, or sale of assets or in the event of bankruptcy. You acknowledge that such transfers may occur and that any acquirer or successor of SAIG or its assets may continue to use your Personal Data as set forth in this Privacy Policy. You will be notified via email and/or a prominent notice on our Website or Service of any change in ownership or resulting change in uses of your Personal Data, as well as any choices you may have regarding your Personal Data. Similarly, if you access the Service as part of a third party API Account, the individual or entity controlling the API Account may transfer or otherwise share the account (including your User Account, User Content, and Personal Data) to an acquirer of some or all of its assets in connection with the migration to an E-Mail Holder's account, or a business deal (or the evaluation of a potential business deal) such as a merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.

YOUR PRIVACY CHOICES

• Service Provider Opt Out: You can opt-out directly from some Advertising Service Providers and providers of Tracking Tools by using their opt-out tools. Some of these service providers, and links to their opt-out tools, are: Google Analytics: with a privacy policy at http://www.google.com/policies/privacy/partners/ and opt out at https://tools.google.com/dlpage/gaoptout.
• Industry Opt Out Tools: Some Advertising Service Providers or providers of Tracking Tools may participate in the Network Advertising Initiative's (NAI) Opt-Out Tool and/or the Digital Advertising Alliance (DAA) Consumer Choice Page (http://www.aboutads.info/choices/), and you can opt-out of certain services and learn more about your choices by visiting the links included there. Users in the EU can visit http://www.youronlinechoices.eu/ for more information about your choices and to opt out of participating service providers.
• Web Browser Controls: You can prevent the use of certain Tracking Tools, such as cookies, on a device-by-device basis using the controls in your web browser. These controls can be found in the Tools > Internet Options (or similar) menu for your browser, or as otherwise directed by your browser's support feature. Through your web browser, you may be able to: Delete existing Tracking Tools; Disable future Tracking Tools; Set your browser to provide you with a warning each time a cookie or certain other Tracking Tools are being set.
• Mobile Opt Out: Your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for Behavioral Advertising. You may also opt-out of certain Tracking Tools on mobile devices by installing the DAA's AppChoice app on your mobile device (for iTunes, visit https://itunes.apple.com/us/app/appchoices/id894822870?mt=8, for Android, visit https://play.google.com/store/apps/details?id=com.DAA.appchoices&hl=en).
• Do Not Track: Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. The Service does not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Service and after you leave our Service.
• Our Cookie Management Tool: We also allow you the ability to opt out of certain types of Cookies by clicking on the cookie banner when you first enter the applicable website (for EU users), or by using the solution below: Information Shared with Third Parties: Except as set forth in this Privacy Policy, you will be notified when your Personal Data may be shared with third parties, and will be able to prevent the sharing of this information. To the extent permitted or required by applicable law, you can opt-out of having your information shared with a third party that is not our agent, by contacting us at info@saigtech.com. However, please note that opting-out of information sharing or collection may affect your ability to use some features of the Service.

COOKIES AND OTHER TRACKING TECHNOLOGIES

ADVERTISING

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.

WEB BEACONS

SAIG uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Company's Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, SAIG may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company's Web sites. SAIG uses Web beacons to operate and improve the Company's Web sites and email communications. We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

IP ADDRESSES

When you visit SAIG websites, we collect your Internet Protocol ("IP") address for security monitoring, fraud prevention, and to understand aggregate usage patterns. IP addresses are not used to make automated decisions that produce legal or similarly significant effects on you.

LINKS TO OTHER WEB SITES

Our Site includes links to other Web sites whose privacy practices may differ from those of SAIG Inc. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

SECURITY

We take the security of your information seriously. We use commercially reasonable measures including TLS encryption in transit, infrastructure-level encryption at rest (via our hosting providers), PostgreSQL row-level security for multi-tenant data isolation, role-based access controls, and PCI-compliant payment processing through Stripe (we do not store full card numbers). Platform administrator accounts are required to use two-factor authentication (TOTP). For a complete and current list of controls and sub-processors, see our Security & Trust page.

SAIG is not currently SOC 2, ISO 27001, or HIPAA certified. We do not claim application-layer AES-256 encryption for stored credentials — API keys and integration tokens are protected by database access controls and TLS, not separate field-level encryption in our application code.

To the extent the Service requires you to provide any Financial Account Information, such as when you purchase subscriptions to the Service, that information will be collected and processed by third-party PCI-compliant service providers. We do not store Financial Account Information transmitted through the Service, provided that we do store (or our payment processor on our behalf will store) just the last four digits of your credit card number, if you provide this to us, to comply with credit card processing requirements of authorizations, charges, and chargebacks.

DATA RETENTION

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with the Service, and thereafter as set forth in our Service agreement with you (typically 30 days after termination of the Service, or sooner upon request (except as required by law)). In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. Upon disposal, we will destroy or render unreadable any such Personal Data. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.

INTERACTIONS WITH OTHERS

This Privacy Policy applies only to the Service. It does not apply to products, services, or sites that are provided by or operated by third parties, even if such products, services, or sites are linked or redirected to or from the Service ("Third-Party Sites"), regardless of whether or not such link or redirection is authorized by SAIG. Third-Party Sites may have their own policies regarding privacy, or no policy at all. The fact that we link to a Third-Party Site is not an endorsement, authorization, or representation that we are affiliated with that third party. SAIG is not responsible for Third-Party Sites, and you use them at your own risk. We encourage you to read the privacy policies and terms of the Third-Party Sites that you visit or use.

WHAT RIGHTS AND CHOICES DO YOU HAVE REGARDING YOUR PERSONAL DATA?

Accessing, Correcting, and Deleting Your Personal Data and Other Data Subject Rights

You have certain rights with respect to your Personal Data, and we want to help you review and update your information to ensure it is accurate and up-to-date. We may limit or reject your request in certain cases, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, if it is not required by law, or if the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question. In some cases, we may also need you to provide us with additional information, which may include Personal Data, to verify your identity and the nature of your request. We will take reasonable steps to respond to all requests within 30 days (or less!).

If you are an SAIG Account holder, you can accomplish most of the following by logging into your User Account or, for those using API accounts, by contacting your account administrator. If you are a client or employee of a SAIG customer, you should contact the logistics company that has the SAIG account, please refer to our rights management page. You can also contact us directly at info@saigtech.com if you have any additional requests or questions:

• Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
• Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
• Erasure: You can request that we erase some or all of your Personal Data from our systems. Please note that if you request the deletion of information required to provide the Service to you, your User Account will be deactivated and you will lose access to the Service.
• Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
• Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data if such use or disclosure is necessary to enable you to utilize some or all of our Service.
• Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for marketing purposes.
• Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

You also have the right to lodge a complaint about SAIG's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

EMAIL info@saigtech.com TO MAKE PRIVACY RELATED REQUESTS

You have certain rights with respect to your Personal Data, and we want to help you review and update your information to ensure it is accurate and up-to-date. We may limit or reject your request in certain cases, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, if it is not required by law, or if the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question. In some cases, we may also need you to provide us with additional information, which may include Personal Data, to verify your identity and the nature of your request. We will take reasonable steps to respond to all requests within 30 days (or less!).

If you are an SAIG Account holder, you can accomplish most of the following by logging into your User Account or, for those using API accounts, by contacting your account administrator. If you are a client or employee of a SAIG customer, you should contact the logistics company that has the SAIG account, please refer to our rights management page. You can also contact us directly at info@saigtech.com if you have any additional requests or questions:

• Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
• Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
• Erasure: You can request that we erase some or all of your Personal Data from our systems. Please note that if you request the deletion of information required to provide the Service to you, your User Account will be deactivated and you will lose access to the Service.
• Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.

For the following, please email us at info@saigtech.com:

• Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Service.
• Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for marketing purposes.
• Restriction of Processing: You can ask us to restrict further processing of your Personal Data.

You also have the right to lodge a complaint about SAIG's practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.

CLOSING YOUR ACCOUNT

You may close an account, and upon termination of your User Account, we will take reasonable steps to provide, modify, or delete your Personal Data as soon as is practicable. However, SAIG may nevertheless retain your Personal Data to protect the business interests of SAIG, SAIG Affiliates, vendors, and other users, and some information may remain in archived/backup copies for our records or as otherwise required by law. Those interests include without limitation the completion of transactions, maintaining records for financial reporting purposes, complying with our legal obligations, resolving disputes, and enforcing agreements.

CALIFORNIA PRIVACY RIGHTS

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Data that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Data that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by SAIG pursuant to Section 1798.83 of the California Civil Code, please contact as set forth above.

GOOGLE API DISCLOSURE

SAIG's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

ENFORCEMENT AND RECOURSE

We take our privacy commitments very seriously. We will conduct internal audits of our compliance with this Privacy Policy, and work to ensure that our employees and service providers also adhere to the Privacy Policy. If you have any questions or concerns regarding privacy related to the Service, please send us a detailed message to info@saigtech.com, and we will try to resolve your concerns.

CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, you will be notified via email (if you have an account where we have your contact information) or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may include posting a new privacy policy on our Website—or a specific announcement on this page or on our blog). Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting) or on the Effective Date set forth in the modified Privacy Policy. In all cases, your continued use of the Service or Website after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

CHILDREN

Our Service is not intended for children under the age of 18 (18 in the EU), and therefore, SAIG does not knowingly acquire or receive Personal Data from children under the age of 18 (18 in the EU). If we later learn that any user of our Service is under the age of 18, we will take appropriate steps to remove that user's information from our account database and will restrict that individual from future access to the Service.

WHAT IF YOU HAVE QUESTIONS REGARDING YOUR PERSONAL DATA?

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at info@saigtech.com, or by mail at:

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